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Polish Travel Agency Bankrupt, Leaving Disabled Clients Stranded and Out of Pocket
๐Ÿ‡ต๐Ÿ‡ฑ Poland /Crime & Justice

Polish Travel Agency Bankrupt, Leaving Disabled Clients Stranded and Out of Pocket

From Rzeczpospolita · () Polish

Translated from Polish, summarized and contextualized by DistantNews.

At a glance

News Named sources Outcome reported
  • A Polish travel agency, Solaris Travel, has gone bankrupt, failing to pay for a planned pilgrimage trip to Italy for 75 people with disabilities and their caregivers.
  • The agency owes approximately 90,000 zloty to a transport company and has disappeared with 150,000 zloty paid by the affected association.
  • Both the association and the transport company have filed criminal complaints with the police, who are investigating the case.

A Polish travel agency has collapsed, leaving dozens of individuals with disabilities and their caregivers stranded and out of pocket. Solaris Travel, based in Kล‚obuck, was hired by the Silesian Association for the Help of the Disabled to organize a pilgrimage to Italy, including visits to the Vatican and the tomb of John Paul II.

The association paid the agency 150,000 zloty, nearly the full contract amount. However, by July, the agency began showing financial distress. The owner's contact became difficult, and the company's office closed. The owner eventually confirmed his bankruptcy, admitting the trip's accommodations were not paid for and the funds were gone.

Parents of sick children and the wards themselves are moved and desperate. Someone simply trampled their innermost dreams.

โ€” Sylwia BanasikA representative from the Silesian Association for the Help of the Disabled described the emotional impact on the victims.

Attempts to resolve the issue amicably through a lawyer's office failed. The owner's father offered to help, but the family's lawyer stated that returning the money was impossible, citing the owner's illness and unavailability. This has left the association and the individuals deeply distressed, especially as they face deadlines for annual grant reimbursements.

The transport company Robex is also a victim, owed about 90,000 zloty for services rendered. The company reported delayed and reluctant payments before all contact ceased. The total known claims against Solaris Travel now exceed 240,000 zloty. Both the association and the transport company have filed criminal complaints, and police are investigating.

Payments for services rendered were already being made with delays and reluctance, but by June, the money eventually came in. At one point, all contact was lost.

โ€” Robex ownerThe owner of the transport company Robex explained the agency's payment issues before ceasing contact.
DistantNews Editorial

Originally published by Rzeczpospolita in Polish. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.