Security guard intimidates influencer during hotel review; video goes viral

An influencer's attempt to film a positive review of the Holiday Inn Express Sendero in Escobedo, Nuevo León, took a confrontational turn when a security guard aggressively intervened. Ray Monsiváis, known for his urban and architectural reviews, was filming the hotel's facade from the public sidewalk when a guard approached him, demanding a "special permit" to record. The situation escalated when the guard physically grabbed Monsiváis's arm, attempting to force him into the hotel premises.

During the altercation, another security guard joined, and Monsiváis was informed that recording the hotel's exterior from the street was prohibited, though no specific legal basis was provided for this restriction. When Monsiváis requested identification from the guards, he refused, asserting his right to film on public property. The influencer's video documentation of the incident, which highlighted the guards' use of force and alleged attempt to detain him, quickly went viral on social media.

Online, internet users expressed widespread indignation, condemning the hotel staff's conduct and the aggressive tactics employed. The viral nature of the video and the public outcry prompted Milenium Grupo Hotelero Mexicano S.A. de C.V., the operator of the franchise in Monterrey, to issue a statement. The company sought to distance itself from the incident, asserting that the events occurred on public property and were unrelated to their specific hotel operations.

In their statement, Milenium Grupo Hotelero Mexicano clarified that the properties they operate under the Holiday Inn brand in the Monterrey metropolitan area are limited to specific locations, implicitly suggesting the incident involved a property not directly managed by them. The company reaffirmed its commitment to respecting constitutional rights, including freedom of expression and free transit on public thoroughfares, aiming to quell the public's anger and clarify their position in the wake of the viral incident.

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Los hechos difundidos en días recientes a través de redes sociales ocurrieron en la vía pública de un establecimiento totalmente ajeno a nuestra operación