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Sogakope residents complain of high electricity bills
🇬🇭 Ghana /Energy & Infrastructure

Sogakope residents complain of high electricity bills

From Ghanaian Times · () English

Summarized and contextualized by DistantNews.

At a glance

News Named sources Context piece
  • Residents of Sogakope in Ghana's South Tongu District are complaining about excessively high electricity bills and disconnections that do not reflect actual power consumption.
  • They are demanding that the Volta Region management of the Electricity Company of Ghana (ECG) urgently address the issue of estimated billing, which has led to bills jumping from GH¢300 to GH¢2,000 and beyond.
  • Regional Minister James Gunu assured residents that the government is working to strengthen electricity supply and reliability, while ECG management promised to investigate and resolve the specific concerns raised.

Residents in Sogakope, located in Ghana's South Tongu District, are voicing strong concerns over what they describe as exorbitant electricity bills and unfair disconnections. The community argues that the bills do not accurately reflect their power consumption, leading to significant financial strain and growing tension with the Electricity Company of Ghana (ECG).

It was abnormal for ECG to continue to bill customers on an estimated bill while there were meters which recorded the exact power consumed by customers.

— John KuevorgahLeader of the Concerned Citizens of Sogakope, explaining the residents' frustration with billing practices.

Mr. John Kuevorgah, leader of the Concerned Citizens of Sogakope, highlighted the abnormal practice of ECG issuing estimated bills despite the presence of meters that record exact usage. He explained that bills have suddenly escalated from GH¢300 to amounts ranging from GH¢600 to GH¢2,000 and even higher, causing distress among residents. The community seeks an urgent rectification of this situation by the Volta Region management of ECG.

During a stakeholder dialogue, Volta Regional Minister Mr. James Gunu acknowledged the residents' grievances. He assured them that the government is implementing measures to enhance electricity supply reliability across the region. Mr. Gunu urged stakeholders to collaborate with ECG management to ensure sustainable power delivery.

Government was putting in place measures to strengthen electricity supply to ensure that challenges associated with power supply to the people would become a thing of the past.

— James GunuVolta Regional Minister addressing the residents and assuring them of government action.

Representing ECG, Commercial Manager Mr. Solomon Adjiku pledged that the company would investigate and resolve the issues, including the problem of disconnected customers still being billed. Ms. Eunice Tweneboah-Koduah, the Volta Regional Public Relations Officer, emphasized that such engagements are part of ECG's commitment to maintaining open communication and fostering stronger customer relationships through dialogue.

The concerns raised including disconnected customers still being billed among others would be investigated and resolved.

— Solomon AdjikuVolta Region Commercial Manager of the ECG, promising action on customer complaints.
DistantNews Editorial

Originally published by Ghanaian Times. Summarized and contextualized by our editorial team with added local perspective. Read our editorial standards.

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