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Technical glitch at Finnkino prevents ticket collection on 'The Odyssey' premiere day
๐Ÿ‡ซ๐Ÿ‡ฎ Finland /Culture & Society

Technical glitch at Finnkino prevents ticket collection on 'The Odyssey' premiere day

From Helsingin Sanomat · () Finnish

Translated from Finnish, summarized and contextualized by DistantNews.

At a glance

News Official statement Ongoing story
  • Finnkino theaters are experiencing a technical issue that prevents customers from collecting pre-booked tickets at the box office.
  • The problem is related to third-party software, and Finnkino is working to resolve it quickly.
  • The disruption occurs on the opening day of Christopher Nolan's highly anticipated film 'The Odyssey,' which has seen strong advance sales.

Finnkino's theater chain is currently facing a significant technical disruption, preventing patrons from redeeming pre-purchased tickets at cinema counters. The issue affects all Finnkino locations across Finland.

This is a fault related to third-party software. We are investigating the matter and hope it will be resolved soon.

โ€” Irene HernbergFinnkino's Nordic PR Manager explains the cause of the ticketing issue.

The company attributes the problem to a fault within third-party software. Finnkino's Nordic PR Manager, Irene Hernberg, stated that they are actively investigating the issue and hope for a swift resolution. Despite the technical difficulties, Hernberg advises ticket holders to still arrive at the theater, as staff will do their best to resolve the situation on-site and ensure everyone who bought a ticket can see their film.

The timing of this technical glitch is particularly unfortunate, coinciding with the premiere of Christopher Nolan's epic film 'The Odyssey.' The movie, based on Homer's Odyssey, has generated considerable buzz and strong advance ticket sales, matching the performance of Nolan's previous hit, 'Oppenheimer,' three years ago. Hernberg noted that Nolan's films consistently attract significant attention and are crucial for theaters.

We strive to ensure that everyone who has bought a ticket can get in to see the movies.

โ€” Irene HernbergFinnkino's Nordic PR Manager reassures customers that efforts are being made to resolve the ticketing problem.

Advance screenings for 'The Odyssey' have already sold out in cities like Helsinki, underscoring the film's popularity and the importance of this premiere for Finnkino. The company is working to overcome the technical hurdles to ensure a smooth experience for fans eager to see the highly anticipated movie.

Nolan's productions always attract great attention. Films like these are, of course, very important for theaters.

โ€” Irene HernbergFinnkino's Nordic PR Manager highlights the significance of Christopher Nolan's films for the cinema business.
DistantNews Editorial

Originally published by Helsingin Sanomat in Finnish. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.