Telkom Strengthens Enterprise Business, Eyes 30% Revenue Contribution

PT Telkom Indonesia (Persero) Tbk is intensifying efforts to bolster its enterprise business, identifying it as a crucial new growth engine. The state-owned company aims to significantly increase the business's contribution to total revenue, targeting a range of 20-30 percent, a level seen in global telecommunications firms. Currently, the enterprise segment accounts for approximately 11 percent of Telkom's revenue, translating to Rp 19 trillion.

Veranita Yosephine, Director of Enterprise & Business Service at Telkom, expressed optimism about the enterprise division's potential for stronger growth and increased profitability. This strategic push aligns with Telkom's broader transformation strategy, known as TLKM 30. The company is undertaking a significant restructuring of its enterprise division to streamline its organization, enhance governance, and simplify business processes. The objective is to become more effective, efficient, and responsive to the evolving needs of the business-to-business (B2B) market.

“

With the right transformation, we are optimistic that Telkom Enterprise has the potential to grow stronger, increase profitability, and become one of Telkom's growth engines going forward.

The reinforcement of the enterprise business is intrinsically linked to the demand for reliable connectivity. Telkom recognizes that a robust network is fundamental for delivering a wide array of digital services, including artificial intelligence (AI), cloud computing, data centers, managed services, the Internet of Things (IoT), and cybersecurity solutions. To meet these demands, Telkom is continuously enhancing its enterprise capabilities to offer integrated digital services.

Furthermore, Telkom is leveraging digital technology to optimize its internal processes. This includes improving efficiency, accelerating customer service delivery, and uncovering new, more adaptive business opportunities. These initiatives are part of a broader synergy between Telkom and Danantara, aimed at strengthening Indonesia's national digital capabilities. Yosephine emphasized Telkom's commitment to playing a strategic role in addressing challenges related to AI, cybersecurity, and data sovereignty, thereby supporting the digital transformation across various sectors in Indonesia. The company plans to integrate connectivity, digital infrastructure, data centers, cloud services, and cybersecurity as a foundation for end-to-end digital solutions.

“

Indonesia needs strong national digital capabilities to address challenges in artificial intelligence (AI), cybersecurity, data sovereignty, and AI sovereignty. Telkom is ready to play this strategic role by strengthening connectivity and integrated digital solutions to support digital transformation in various sectors.