You Can Earn a Billion on Social Media Alone. Why Experts Still Advise Doing More?
Translated from Lithuanian, summarized and contextualized by DistantNews.
At a glance
- Experts advise businesses to maintain their own e-commerce stores for stability, even as sales through social media and marketplaces grow.
- Relying solely on one sales channel, like a social network, poses risks due to algorithm changes and platform strategies.
- The creation of e-commerce sites has become significantly easier, with the focus shifting to integrating various sales channels into a cohesive ecosystem.
While social media and online marketplaces can generate substantial revenue, experts emphasize the importance of stability, advocating for businesses to maintain their own e-commerce stores. Filip Borcov, co-founder of "Site.pro," notes that while billions in revenue are possible through platforms, the key concern is long-term stability. He advises businesses to utilize as many channels as they can manage, with a proprietary website serving as the most stable option for revenue diversification and growth.
You can create a billion in revenue on a social network, but is it stable? Not long ago, having your own e-store was considered the main condition for successful online trading. Today, the situation is different โ more and more businesses are successfully selling through social networks, online marketplaces, or other platforms.
The primary risk for businesses arises when their entire operation depends on a single channel. Changes in algorithms, platform rules, or strategic shifts can lead to a loss of control, making sustained growth unpredictable. Therefore, an independent e-commerce store is not merely an alternative but a crucial component of a comprehensive sales strategy. Borcov highlights control, branding, flexibility, independence, and a strong starting point as key advantages of owning an online store.
The biggest risk arises when the entire business depends on one channel โ whether it's a social network or a marketplace. When algorithms, rules, or platform strategies change, the business loses some control, making long-term growth harder to predict.
Furthermore, the process of creating an e-commerce site has dramatically evolved. Borcov contrasts the need for custom solutions in 2010 with today's capabilities, where sites can be built within an hour, often at minimal cost, with a focus on architecture rather than complex technology. This ease of creation means technology is no longer the primary competitive differentiator.
The most important advantages of your own e-store are control, brand, flexibility, independence, and a good start.
Aurimas Paulius Girฤys, head of "APG Media" and organizer of the "EcomExpo" event, points out that the biggest shift in e-commerce recently has been the move from simply creating a store or attracting visitors to integrating the entire customer journey. Businesses that successfully connect social media interactions, marketplace engagement, seamless payments, post-purchase service, and customer retention gain a competitive edge. Today, the competition is not between individual platforms but between entire e-commerce ecosystems.
Today, it's no longer enough to just have an e-store. The competitive advantage goes to businesses that can connect the entire customer journey โ from the first contact on social networks or marketplaces to smooth payment, after-sales service, and returning customers. In other words, today it's not individual platforms that compete, but the entire e-commerce ecosystem.
Originally published by Delfi in Lithuanian. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.