AI for Productivity and Jobs: Citizens Collaborate on Ideas

The recent 'AI Idea-thon' held at Seoul National University, co-hosted by the Big Data Innovation Convergence Program and the social cooperative 'Parti,' offered a compelling glimpse into a future where artificial intelligence serves as a partner, not a replacement, for human workers. The event brought together citizens from diverse professional backgrounds, united by a shared goal: to harness AI's potential for enhancing productivity while simultaneously safeguarding and even expanding employment opportunities.

“

Can artificial intelligence that replaces people, not complements them, be possible?

One particularly innovative proposal came from Kwon Ji-young, who works in the cosmetics industry. Facing the high costs and lengthy timelines associated with international market research, Kwon suggested deploying AI-powered kiosks in high-traffic areas frequented by K-beauty enthusiasts. These kiosks would analyze customer preferences through facial recognition, recommending products and generating valuable data on consumer tastes. This approach not only promises more market-responsive product development but also creates new job opportunities in AI operation, analysis, and on-site planning.

“

We planned this event with the aim of having people working in various fields discuss how to apply AI, how to achieve work efficiency, and how to control the technology.

Another significant idea presented was the 'Seoul-type Welfare AI Assistant.' Developed by a team including Kim Beom-jin, this solution utilizes voice recognition and natural language processing to automate administrative tasks for social workers. By freeing up social workers from burdensome paperwork, the AI assistant allows them to dedicate more time to providing essential welfare services, thereby improving the quality of care and support for citizens.

“

The Seoul-type Welfare AI Assistant

Inspired by the success of companies like Walmart, which integrated AI to automate repetitive tasks and retrain its workforce for data management and analysis, the participants explored practical applications across various fields. From assisting the elderly in creating art to streamlining administrative processes for teachers and suicide prevention counselors, the ideas showcased a deep understanding of real-world challenges. At Hankyoreh, we believe this collaborative, citizen-driven approach to AI development is crucial. It contrasts with the often fear-driven narratives in some Western media that focus solely on job displacement. Here, the focus is on synergy and augmentation, demonstrating that AI can be a tool for empowerment and job creation, fostering a more productive and equitable future for all.

“

The effect of fostering intergenerational understanding and reducing conflict, as well as creating jobs for young people who plan and curate the works, will be possible.