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AI to become primary driver of e-commerce traffic by 2028, report suggests
๐Ÿ‡ต๐Ÿ‡ฑ Poland /Technology

AI to become primary driver of e-commerce traffic by 2028, report suggests

From Rzeczpospolita · () Polish

Translated from Polish, summarized and contextualized by DistantNews.

At a glance

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  • Artificial intelligence tools are projected to become the primary source of traffic for e-commerce sites by 2028, surpassing traditional search engines.
  • AI assistants are altering the customer journey, potentially diminishing brand influence on purchasing decisions.
  • The article explores whether a speculative bubble burst in AI could halt these shifts in consumer habits.

Artificial intelligence is poised to revolutionize online shopping, with projections indicating that AI tools will drive over half of all e-commerce traffic by 2028, overtaking conventional search engines. This shift suggests a fundamental change in how consumers discover and purchase products online.

AI assistants are increasingly becoming the first point of contact for shoppers, guiding their journey and influencing decisions. This evolving path to purchase could significantly reduce the direct impact brands currently have on consumer choices, as AI algorithms curate recommendations and information.

The rapid rise of AI in e-commerce raises questions about the sustainability of this trend. The article prompts consideration of whether a potential bursting of the speculative bubble surrounding AI could impede the transformation of consumer shopping habits. Despite potential market fluctuations, the integration of AI into the shopping experience appears to be a significant and potentially irreversible development.

DistantNews Editorial

Originally published by Rzeczpospolita in Polish. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.