AirAsia continues to cancel Jakarta flights amid Anak Krakatau ash threat

AirAsia has cancelled or rescheduled all flights to and from Jakarta after the temporary closure of Soekarno-Hatta International Airport, as volcanic ash from ongoing eruptions of Mount Anak Krakatau threatens the region’s airspace.

The airline said the ash cloud could endanger aircraft operating near it. AirAsia has also adjusted some other services whose routes may be affected by volcanic activity in the Sunda Strait, Indonesia.

The carrier said it had notified affected passengers about their flight status and recovery options. These include a full refund to the original payment method, account credit valid for 730 days, and a one-time free change of travel date within 30 days of the original departure date on the same route, subject to seat availability.

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AirAsia has informed all affected passengers about their flight status and travel recovery options.

Passengers may also reschedule to selected Indonesian destinations served by AirAsia for travel within 30 days of the original booking, again subject to available seats. The affected flights include cancellations on Sept. 6 and 7, 2026.

AirAsia urged passengers travelling to or from affected destinations to check the latest flight status before going to the airport. The airline said it continues to monitor Mount Anak Krakatau and will update travel advice on the resumption of normal operations.

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AirAsia is also working to ensure passengers can continue their journeys safely on the next available flights.