Draft guidelines propose tech overhaul of public transport

The Department of Transport Management (DoTM) has taken a significant step towards modernizing Nepal's public transportation system with a new draft guideline. This initiative, aimed at making buses and other public vehicles safer, more organized, and passenger-friendly, is a direct response to years of passenger complaints regarding safety, overcrowding, and poor service.

The proposed "guidelines on making public transport technology-equipped, healthy, safe, dignified and passenger-friendly, 2026" are now with the Ministry of Physical Infrastructure and Transport for approval. Key among the proposals is the mandatory installation of GPS tracking devices and at least two CCTV cameras in all public vehicles, with exceptions for taxis. This move is expected to provide real-time monitoring capabilities and enhance accountability.

Furthermore, the draft introduces electronic ticketing and digital payment options, moving away from traditional paper chits. This digital transformation aims to streamline transactions and improve transparency. The inclusion of AI-based facial recognition systems to monitor passenger activity and count passengers, along with clear notices to passengers about these systems, signals a forward-thinking approach to public transport management in Nepal. The department's commitment to providing technical support and developing a central control system underscores the comprehensive nature of this technological overhaul.

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Consultations with stakeholders are ongoing at the ministry. It may take some time before a final decision is made and implemented.