Etihad Rail ticket prices: 50% off for kids, refund on cancellation

As the UAE's first passenger train, Etihad Rail, begins its operations, the company has detailed its ticket pricing and refund policies. To encourage ridership, significant discounts are available for various age groups. Children under 17 years old can travel at half the standard ticket price. Similarly, senior citizens aged 60 and above will benefit from a 20% discount on standard fares. Infants under two years old can travel for free if they sit on an accompanying adult's lap; however, a child ticket must be purchased if a separate seat is desired. Adults aged between 18 and 59 currently enjoy a 50% launch discount on standard fares, with Comfort Class seats starting from Dh55 and Premium Class from Dh120. The railway operator has also outlined its cancellation and refund policy, which varies by ticket class. While 'Saver' and 'Value' tickets are non-refundable, 'Flex' tickets allow for a full refund if canceled more than 24 hours before departure, though a 30% fee applies to cancellations within that window. No refunds are available for no-shows. Passengers can manage bookings, cancellations, and changes through the Etihad Rail app, website, contact center, or ticket vending machines. However, route changes are not permitted across any fare type.