Garuda Indonesia Overhauls Baggage Policy, Increases Allowances

Garuda Indonesia has introduced a revamped baggage policy, moving to a "piece concept" that significantly increases baggage allowances for passengers. This new system, applicable to tickets issued from September 1, 2026, aims to modernize the national flag carrier's services and offer greater clarity.

Neil Raymond Mills, Garuda Indonesia's Director of Transformation, stated that the piece concept is designed to provide passengers with better certainty and easier organization of their belongings. The policy clearly defines the number of pieces and maximum weight for checked bags, enhancing passenger benefits.

“

The implementation of the piece concept is part of Garuda Indonesia's transformation to modernize its services and provide better certainty for passengers. With clearer guidelines on the number of pieces and maximum weight limits, travelers can organize their carry-on items more easily.

For domestic flights, Economy Class passengers will receive one checked bag up to 23 kilograms. Business and First Class travelers are allocated two pieces, each weighing up to 32 kilograms, potentially reaching a total of 64 kilograms. International flights offer Economy Class passengers two bags of up to 23 kilograms each (46 kilograms total), while Business and First Class passengers also receive two bags up to 32 kilograms each (64 kilograms total).

Passengers holding tickets issued before September 1, 2026, will continue to follow the baggage allowances specified on their original tickets, regardless of their travel date. This strategic shift aligns Garuda Indonesia with global aviation industry standards, streamlining baggage handling and improving passenger experience.

“

The piece concept has been widely used in the global aviation industry. Its rollout at Garuda Indonesia is expected to standardize our operations, streamline baggage handling, and offer greater clarity to our passengers, particularly those conne