KT Fined 640 Million Won for Misleading Galaxy S25 Pre-Order Information

Hankyoreh, a progressive South Korean daily, reports on KT's hefty fine for deceptive pre-order practices. The article details how KT misled consumers on its online platform and YouTube channel, falsely implying that pre-orders for the Galaxy S25 were unlimited.

Despite KT's claims of a simple mistake, the Korea Communications Commission (KCC) imposed a significant fine of 640 million won, citing violations of the Telecommunications Business Act. The KCC found that KT provided false and exaggerated information about crucial contract details and unfairly canceled orders for over 7,000 customers who had completed the necessary steps.

This incident highlights a recurring issue of consumer deception in the telecommunications sector. Hankyoreh emphasizes the KCC's commitment to thorough investigations and stricter oversight to prevent such practices. The commission's chairman, Kim Jong-cheol, stressed the importance of protecting consumers from misleading information and ensuring fair service access, a sentiment that resonates deeply with the public who often feel exploited by large corporations.

“

We will thoroughly inspect user protection violations such as false or omitted important information when subscribing to mobile communication services and strengthen monitoring to ensure that these decisions are properly implemented so that citizens do not experience inconvenience when using services.