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New Balance Korea launches same-day delivery service
๐Ÿ‡ฐ๐Ÿ‡ท South Korea /Economy & Trade

New Balance Korea launches same-day delivery service

From Dong-A Ilbo · () Korean

Translated from Korean, summarized and contextualized by DistantNews.

At a glance

News Named sources New plan
  • New Balance, distributed by E-Land, launched its same-day delivery service 'Fast Arrival' on July 3.
  • The service, available for orders placed before noon on weekdays in Seoul and its surrounding areas, aims to enhance customer convenience by speeding up online shopping.
  • This initiative is a collaboration with the urban logistics platform Dilly Box Central, utilizing real-time store inventory and a rapid delivery network.

New Balance is stepping up its game in the competitive online retail market with the launch of its "Fast Arrival" same-day delivery service. Starting July 3, customers in Seoul and the surrounding metropolitan area who order before noon on weekdays can expect their purchases to arrive on the same day.

The service, available through New Balance's official online mall and app, excludes island and mountainous regions, with next-day delivery for other areas. Products eligible for "Fast Arrival" will be clearly marked with a special badge, making it easy for customers to identify them.

The speed of delivery has become a crucial factor in the online shopping experience, which is why we introduced same-day delivery.

โ€” New Balance representativeExplaining the motivation behind launching the 'Fast Arrival' service.

This new delivery option is a result of a partnership with Dilly Box Central, an urban logistics platform. This system uses logistics hubs within cities to store and sort products, enabling swift delivery to consumers. New Balance will leverage real-time checks of its nationwide store inventory to assign dispatch locations, while Dilly Box Central will provide the necessary delivery infrastructure for rapid transit.

"The speed of delivery has become a crucial factor in the online shopping experience, which is why we introduced same-day delivery," a New Balance representative stated. The company plans to continuously expand its differentiated shopping experiences to further enhance customer convenience.

We plan to continuously expand our differentiated shopping experiences to further enhance customer convenience.

โ€” New Balance representativeOutlining future plans for improving customer service.
DistantNews Editorial

Originally published by Dong-A Ilbo in Korean. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.