Penang Councils to Refund ANPR Parking Summonses Amid Implementation Issues

All parking summonses issued by the Penang Island City Council (MBPP) and Seberang Perai City Council (MBSP) through the Automatic Number Plate Recognition (ANPR) system can now be reclaimed. H’ng Mooi Lye, the Chairman of the Penang State Local Government, Town and Country Planning Committee, announced that both local authorities have agreed to allow refunds for these summonses until September 30.

This cancellation of all ANPR-issued summonses is intended to prevent any disputes or discrepancies concerning the current implementation of the ANPR system in Penang. "So, for now, we (local authorities) will not use ANPR to issue summonses. There are none. All summonses must be issued manually," Mooi Lye stated during a press conference.

The state government had previously ordered an immediate halt to the ANPR system's enforcement for parking violations by both local councils in Penang, effective from the previous day. Between January 2025 and early August, MBPP collected RM266,160 in summons payments for parking offenses. The total amount collected by MBSP for similar offenses is not yet available.

To claim a refund, users must present their payment receipts and a copy of their bank statement to their respective local authority. If the summons was paid via the Penang Smart Parking (PSP) application, the refund will be automatically processed into the user's PSP wallet. For payments made through kiosks or other channels, users need to visit the counter or use the provided online channels to submit their refund claims.

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So, for now, we (local authorities) will not use ANPR to issue summonses. There are none. All summonses must be issued manually.