Social security: Technical fault prevents people from applying for benefits on Kela's website

Finnish citizens attempting to access Kela's online services are facing difficulties due to a technical malfunction in the Omakela portal. The issue is specifically impacting applications for basic support (yleistuki) and general housing benefits (yleinen asumistuki). This disruption means that a portion of users are currently unable to submit these crucial applications through the digital platform.

The problem reportedly began on Saturday morning at approximately 6:45 AM. In addition to the benefit applications, the technical glitch is also preventing users from submitting their unemployment declarations, a necessary step for those receiving unemployment benefits. Kela, the Social Insurance Institution of Finland, has acknowledged the issue and is working to identify its cause.

As of Saturday afternoon, Kela's technical support confirmed to Helsingin Sanomat that the problem had not yet been resolved. Officials were unable to provide a timeline for when the Omakela service would return to normal operation. The institution is providing updates on its website regarding the ongoing disruption and its efforts to rectify the situation.