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Vietnam hospital offers 'business class' comfort for cancer patients

Vietnam hospital offers 'business class' comfort for cancer patients

From Thanh Niên · () Vietnamese

Translated from Vietnamese, summarized and contextualized by DistantNews.

At a glance

In-depth Named sources Context piece
  • Ho Chi Minh City's Cho Ray Hospital provides a comforting 'business class' experience for cancer patients undergoing chemotherapy.
  • Social workers distribute snacks, drinks, and blankets, acting as attentive 'flight attendants.'
  • This initiative, inspired by a former hospital director, aims to boost patients' morale during difficult treatments.

At the Oncology Department of Cho Ray Hospital in Ho Chi Minh City, a unique initiative is transforming the often grim experience of chemotherapy into something akin to a comfortable flight. Patients undergoing treatment are being provided with plush chairs, referred to as 'business class airplane seats,' along with thoughtful amenities that significantly boost their morale.

Twice daily, social workers push carts laden with essentials like bread, milk, warm water, candy, and blankets, moving between rows of chemotherapy chairs. They offer these items with gentle inquiries, addressing patients as 'aunt' or 'uncle' and asking if they need anything. This dedicated service has earned these social workers the affectionate nickname of 'special flight attendants' among the patients.

Tôi từng muốn bỏ cuộc vì không đủ tiền điều trị. Nhưng khi đến bệnh viện, thấy nhiều bệnh nhân như mình vẫn cố gắng, lại được nhân viên công tác xã hội động viên, tôi có thêm động lực chữa bệnh

— Trần Thúy HồngTrần Thúy Hồng explains how the hospital's supportive environment motivated her to continue treatment.

The concept of 'business class airplane seats' originated from Associate Professor Dr. Nguyen Tri Thuc, the former Director of Cho Ray Hospital and now a Deputy Minister of Health. His focus was on providing a more humane and supportive environment for cancer patients during their arduous treatment journeys. The initiative aims to alleviate some of the physical and emotional discomfort associated with chemotherapy.

Patients like Tran Thuy Hong, 47, from Ca Mau, express deep gratitude for the care. "As soon as I said I was cold, the nurses immediately brought me a blanket. Every time I come here, I am taken care of meticulously," she shared. Hong, who is battling rectal cancer, had considered giving up due to treatment costs but found renewed motivation from the supportive atmosphere and the encouragement of the social workers. Similarly, Pham Ngoc Thanh, 62, from Ho Chi Minh City, finds comfort in the "afternoon snacks" provided, which include small pieces of cake, making her treatment sessions more bearable. The availability of items like sick bags also reduces anxiety during moments of nausea.

Tôi đau vì bệnh một phần nhưng xót con đến mười phần. Chúng nó còn công việc, còn gia đình, vậy mà phải gác lại hết

— Bà Phạm Ngọc ThanhA patient expresses her worry about the burden her illness places on her children.
DistantNews Editorial

Originally published by Thanh Niên in Vietnamese. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.