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What is Phu Quoc Doing to Encourage Tourists to Use Digital Services and Enhance Their Travel Experience?
๐Ÿ‡ป๐Ÿ‡ณ Vietnam /Technology

What is Phu Quoc Doing to Encourage Tourists to Use Digital Services and Enhance Their Travel Experience?

From Tuแป•i Trแบป · (2h ago) Vietnamese

Translated from Vietnamese, summarized and contextualized by DistantNews.

TLDR

  • Phu Quoc welcomed nearly 3 million tourists in Q1 2026, including over 820,000 international visitors, a year-on-year increase of 8%.
  • The island is implementing measures to encourage the use of digital services to enhance the tourist experience, including widespread Wi-Fi and digitalized historical sites.
  • Despite infrastructure investments, challenges remain in network connectivity in remote areas and a lack of a complete digital tourism ecosystem and skilled personnel.

As a key tourism hub for Vietnam, Phu Quoc is strategically focusing on digital transformation to elevate the visitor experience and maintain its competitive edge. This initiative, spearheaded by the Phu Quoc Special Administrative-Economic Zone People's Committee, reflects a forward-thinking approach to tourism management.

Phu Quoc is a key tourist center of An Giang and the whole country. Telecommunications network infrastructure, broadband internet, and 4G/5G are covered at major attractions on the island.

โ€” Tran Minh KhoaHighlighting the existing digital infrastructure in Phu Quoc.

The article highlights Phu Quoc's success in attracting a significant number of tourists, underscoring its appeal as a destination. The push towards digital services โ€“ from online booking and cashless payments to public Wi-Fi and digitized cultural sites like the Phu Quoc Prison โ€“ is a logical step to cater to modern traveler expectations and streamline operations.

However, the report also candidly addresses the existing hurdles. Limited network coverage in outlying areas and on smaller islands, coupled with a shortage of digital expertise within local government and businesses, are critical issues that need addressing. This acknowledgment is crucial for setting realistic expectations and planning future development.

Although digital infrastructure has been invested in, it is not yet synchronized and there are limitations in network connectivity in coastal areas and small islands, affecting the use of digital services by tourists.

โ€” Phu Quoc Special Administrative-Economic Zone People's CommitteeAcknowledging the challenges in digital infrastructure and connectivity.

From the perspective of Tuแป•i Trแบป, a publication deeply invested in Vietnam's development, this story is about embracing innovation while acknowledging practical challenges. It showcases the government's efforts to modernize tourism infrastructure and services, aligning with national goals for digital economic growth. The commitment to upgrading telecommunications, expanding free Wi-Fi, and implementing advanced technologies like IoT and AI demonstrates a clear vision for Phu Quoc's future as a smart, digitally-enabled tourist destination.

Businesses on the island encourage tourists to pay cashless when using services or shopping. Phu Quoc coordinates with relevant units to train and retrain in digital transformation, digital skills, and the application of artificial intelligence (AI) for businesses and employees to serve tourists.

โ€” Tran Minh KhoaDescribing ongoing efforts to promote digital payments and digital skills training.
DistantNews Editorial

Originally published by Tuแป•i Trแบป in Vietnamese. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

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