Agribank brings smart kiosks to Quang Ninh, enabling island residents to complete procedures in minutes

Quang Ninh province is taking a significant leap forward in modernizing its public administration with the introduction of the smart kiosk system, a collaborative effort with Agribank. This initiative, launched on April 29th, marks a new phase in the province's commitment to digital transformation, bringing essential public services closer to the people, particularly those in remote and island areas.

The smart kiosk system is designed to streamline the process of authenticating and copying official documents, a procedure that currently generates a high volume of applications each month. By automating the reception, verification, and result delivery stages, the system promises to significantly reduce waiting times and enhance transparency, while maintaining the necessary oversight from relevant authorities. This is a crucial step for a province like Quang Ninh, whose economy heavily relies on sectors such as tourism, trade, and business development, all of which require efficient administrative processes.

“

Agribank's sponsorship of the smart kiosk demonstrates the spirit of enterprise accompanying the local government.

Agribank's sponsorship of these smart kiosks underscores a strong partnership between the business sector and local government, demonstrating a shared commitment to improving public service delivery. The provincial leadership has lauded this collaboration, recognizing its potential to elevate the quality of public services and better meet the needs of the citizens. The aspiration is for these kiosks to evolve into versatile 'digital service stations,' offering a wide array of integrated services.

This technological advancement is not just about convenience; it's about empowering citizens and fostering economic growth. The ability to obtain authenticated copies of documents within minutes, rather than the previous 15-minute timeframe, is expected to triple or even quintuple the efficiency of judicial officers. This not only benefits the public but also contributes to a more paperless and sustainable administrative environment. The initial rollout of 10 kiosks across nine locations, including the provincial administrative service center and various district-level centers, signifies a determined push towards a more digitized and accessible future for public services in Quang Ninh.

“

We hope Agribank will continue to coordinate research and integrate more utilities to soon make the Kiosk a multi-functional 'digital service station' for the people.