Air Peace flights delayed after IT system hit by power surge
Translated from English, summarized and contextualized by DistantNews.
At a glance
- Air Peace experienced widespread flight delays on Monday due to a power surge affecting its IT infrastructure.
- The surge impacted systems crucial for crew scheduling and flight planning, leading to disruptions across its network.
- The airline apologized for the inconvenience and assured passengers that efforts were underway to restore normal operations safely.
West Africa's largest airline, Air Peace, faced significant flight disruptions across its network on Monday, attributing the delays to a power surge that crippled a critical IT server. The affected infrastructure is essential for the airline's crew scheduling and flight planning processes.
We sincerely apologise for the delays currently affecting some of our flights across our route network today.
In a statement released on its X (formerly Twitter) account, Air Peace apologized to its passengers for the inconvenience caused. The airline confirmed that its technical teams, in collaboration with service providers, were actively working to restore the affected IT systems. The statement assured customers that all efforts were being made to return operations to normal while upholding the highest safety standards.
The disruption was caused by a power surge which impacted a critical IT infrastructure server supporting our crew scheduling and flight planning processes.
Air Peace indicated that the maintenance and restoration work was anticipated to conclude later the same day. Following the completion of these efforts, flight operations were expected to progressively return to normal. Passengers were advised to monitor the airline's official communication channels for the latest updates regarding their flights. The airline deeply regretted the impact these delays might have on travel plans.
We deeply regret the inconvenience this has caused and understand the impact these delays may have on your travel plans.
Originally published by Vanguard in English. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.