BRI Life strengthens customer service and ties on National Customer Day 2026

BRI Life used National Customer Day 2026 to underline a customer-centered approach, combining health services, personal visits and recognition programs across its corporate ecosystem.

More than 250 BRI Group workers at Menara BRILian on Jakarta’s Gatot Subroto were offered free mini medical checkups. The screenings covered blood pressure, blood sugar, uric acid, cholesterol and body mass index, presenting the program as a practical focus on employee health.

BRI Life management also visited policyholders undergoing treatment at provider hospitals. The visits included RS Brawijaya Antasari, Siloam Hospital MT Haryono and RS Tria Dipa. The company said the visits were intended to show attention and empathy, strengthen relationships with customers and offer moral support to patients and their families during recovery.

The company extended its appreciation beyond policyholders. Hundreds of basic-level employees across BRI Life Indonesia, including drivers, security officers, office boys and messengers, received shopping vouchers. BRI Life described the awards as recognition of their contribution to the company’s daily operations.