Due to a railway incident, a passenger transferred to a bus: what happens next is unclear
Translated from Lithuanian, summarized and contextualized by DistantNews.
TLDR
- A train incident in Jiesia, Lithuania, caused a locomotive and four freight cars to derail, affecting over 800 passengers.
- Passengers were transferred to buses for part of their journey, experiencing significant delays and poor communication.
- Lithuanian Railways (LTG) reports that the incident's consequences have been cleared and train traffic has resumed.
A significant disruption on the Lithuanian railway network has left hundreds of passengers stranded and frustrated, highlighting issues with communication and logistics during emergencies. The derailment of a locomotive and four freight cars in Jiesia, Kaunas region, on Saturday night forced the rerouting of over 800 passengers, many of whom faced lengthy delays and inadequate support.
Iลกlipant iลก traukinio, nebuvo, kad mus kaลพkas pasitiktลณ, [tik nurodyta] bendra kryptis, kad eikit, sฤskit, laukit autobuso.
One passenger, Lina, shared her experience of being transferred to a bus from Mockava to Vilnius. She described a chaotic process with unclear instructions, a lack of immediate assistance upon disembarking the train, and uncertainty about the number of buses available. The communication from "Lietuvos geleลพinkeliลณ" (LTG) was described as poor, with passengers struggling to get information about their onward journey.
Tada ลพmonฤs patys pradฤjo skambinti nurodytu numeriu, mes irgi paskambinom. Kaลพkokios pagalbos, komunikacijos nebuvo.
The situation was further compounded when the bus carrying passengers made an unexpected stop in Kazlลณ Rลซda due to the driver reaching the mandatory end of their shift. This added a significant, unplanned delay, leaving passengers uncertain about their final destination and whether they could even board the resumed train services in Kaunas. The lack of coordination and clear information flow clearly exacerbated the stress and inconvenience for those affected.
Bet komunikacija tikrai labai prasta ir sฤ lygos labai prastos. [Keliauja] ลกeimos su vaikais, autobusas nekondicionuojamas, vandens gavom, nes papraลกฤm, bet vienฤ stiklinฤ.
While LTG has since announced the resumption of train traffic and the clearing of the incident's aftermath, the passenger accounts paint a picture of a system struggling to cope with unforeseen events. For travelers in Lithuania, such disruptions underscore the importance of robust contingency planning and effective communication strategies. The experience highlights a gap between the operational recovery and the passenger experience, leaving many questioning the preparedness and efficiency of the railway services during critical incidents.
Sustojom Kazlลณ Rลซdoje. Tada paaiลกkฤjo, kad vairuotojas 45 minutes niekur nevaลพiuos, nes jam baigฤsi 8 valandลณ pamaina ir jis dabar 45 minutes stovฤs.
Originally published by Delfi in Lithuanian. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.