Gjensidige's Uhealth App Provides Swift Remote Medical Consultations

In an era where convenience and speed are paramount, the "Uhealth" mobile application, offered by Gjensidige, is revolutionizing access to healthcare for its clients in the Baltic region. Viktorija Katilienė, Head of Claims for the Baltics at Gjensidige, highlights the dual advantages driving its adoption: speed and convenience. The app empowers health and travel insurance policyholders to connect with medical professionals remotely, initiating treatment within hours and bypassing the often lengthy waits for traditional appointments.

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Gjensidige clients, insured with health or travel insurance, the mobile "Uhealth" application provides the opportunity to receive medical consultation remotely and start treatment within a few hours, without waiting for an appointment at a medical facility.

This remote consultation service proves invaluable, especially when health concerns arise outside standard clinic hours. Arkadij Bliumin, Business Development Director at "Uhealth," notes, "Patients who fall ill, for example, on a Friday, can start treatment immediately without waiting for an in-person doctor's visit. This is valued by both companies insuring their employees and patients themselves – it reduces the risk of disease progression and shortens the period of incapacity for work." The ability to receive timely medical advice, prescriptions, and referrals, even during evenings and weekends, significantly mitigates the spread of infections within households and expedites a return to normal life.

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Patients who fall ill, for example, on a Friday, can start treatment immediately without waiting for an in-person doctor's visit. This is valued by both companies insuring their employees and patients themselves – it reduces the risk of disease progression and shortens the period of incapacity for work.

For those venturing abroad, the "Uhealth" app addresses a critical challenge: the language barrier. Katilienė explains, "One of the biggest advantages of the app for travelers is the ability to get doctor consultations in their native language. Language barriers complicate the ability to accurately describe symptoms and understand the doctor's recommendations, making it much more difficult to choose the right treatment." The app facilitates seamless communication, ensuring that travelers can accurately convey their ailments and comprehend medical advice, even receiving e-prescriptions for medications valid in various European countries. This feature underscores Gjensidige's commitment to providing comprehensive support, ensuring that health concerns are managed effectively, regardless of location or language.

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One of the biggest advantages of the app for travelers is the ability to get doctor consultations in their native language. Language barriers complicate the ability to accurately describe symptoms and understand the doctor's recommendations, making it much more difficult to choose the right treatment.

The "Uhealth" app's role in reducing patient flow in physical clinics and public transport is also a significant public health benefit, particularly during periods of heightened viral transmission. By enabling prompt remote assessments and treatment plans, it not only benefits the individual but also contributes to broader efforts in infection control and maintaining public health infrastructure. This innovative approach reflects a forward-thinking strategy in the insurance and healthcare sectors, prioritizing patient well-being through accessible and efficient technological solutions.

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Quick remote doctor consultation helps reduce patient flow in medical facilities and public transport, which is especially important during periods of viral infections. It also reduces the risk of infection spread and creates conditions for a faster return to normal life.