GoTo Responds to 8% Driver Fee Cut Regulation
Translated from Indonesian, summarized and contextualized by DistantNews.
TLDR
- GoTo, through its subsidiary Gojek, will review regulations limiting platform fees for online transportation drivers to 8%.
- The new regulation, issued by President Prabowo Subianto, aims to protect online transportation workers by ensuring they receive 92% of the fare.
- GoTo stated it will coordinate with the government and stakeholders to understand and implement the new rules, which also include provisions for social security and better income distribution.
The Indonesian government, under President Prabowo Subianto, has introduced a significant regulation capping platform fees for online transportation services at 8%, ensuring drivers receive at least 92% of the fare. This move, announced on May Day, directly addresses long-standing grievances from ride-hailing and motorcycle taxi (ojol) drivers who have protested against higher deductions, often around 20%. PT GoTo Gojek Tokopedia Tbk, the parent company of Gojek, has acknowledged the regulation and stated it will conduct a thorough review to understand its implications and necessary adjustments.
This policy shift signifies a government prioritizing the welfare of gig economy workers, a large and influential segment of the Indonesian workforce. President Prabowo's direct involvement and public statement on May Day underscore the political importance of addressing driver concerns. The regulation not only focuses on fare distribution but also mandates improved social security, including accident insurance and health benefits (BPJS Kesehatan), reflecting a broader push for worker protection in the digital age.
Saat ini kami akan melakukan pengkajian untuk memahami detail, implikasi, dan penyesuaian yang diperlukan sesuai dengan peraturan tersebut.
From GoTo's perspective, this regulation presents both a challenge and an opportunity. While it necessitates operational adjustments and potentially impacts revenue streams, it also aligns with the company's stated commitment to sustainable growth and stakeholder benefit. Hans Patuwo, GoTo's CEO, emphasized the company's intent to collaborate with the government and other stakeholders to ensure the continued viability and benefit of its services, such as Gojek, GoCar, and Gosend. This cooperative stance aims to mitigate potential conflicts and foster a stable operating environment.
For Indonesian drivers, this regulation is a hard-won victory. Years of protests and advocacy have culminated in a policy that promises a more equitable distribution of earnings and enhanced security. The narrative in Indonesia often highlights the struggles of these drivers, portraying them as essential workers whose contributions are often undervalued. This government intervention is seen by many as a validation of their demands and a step towards fairer labor practices in the platform economy. The local media's focus on the drivers' long-standing complaints and the government's decisive action reflects a national sentiment that supports worker empowerment and social justice.
Tadi saya bicara, harus diberi jaminan kecelakaan kerja, akan diberikan BPJS Kesehatan, asuransi kesehatan.
Originally published by Tempo in Indonesian. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.