Maxim Urges Review of 8% Commission Cap for Ride-Hailing Apps

Maxim Indonesia has voiced its perspective on the proposed 8% commission cap for ride-hailing platforms, asserting that the current 15% maximum is the ideal rate for ensuring the industry's long-term viability. The company's Development Director, Dirhamsyah, stated that this structure has proven effective in protecting driver income while keeping fares accessible for consumers. He argued that any significant reduction in commission could disrupt this delicate balance.

“

This formulation has empirically protected driver partners’ income margins while maintaining fare affordability for consumers.

Responding to the government's plan to implement Presidential Regulation No. 27 of 2026, which aims to protect online transportation drivers, Maxim has called for a thorough strategic review. The company has not yet received the official legal framework and stressed the need for a comprehensive assessment before projecting the policy's impact. Dirhamsyah maintained that Maxim's commission rates are already among the most competitive in the Indonesian market.

“

For this reason, we encourage a comprehensive strategic review of the policy to ensure the online transportation industry remains conducive, sustainable, and inclusive for all segments of society.

Maxim Indonesia is urging policymakers to adopt a cautious approach and engage in inclusive dialogue with all industry stakeholders. The company warns that uniform policies, implemented without broad consultation, could create imbalances given the diverse business models and operational structures within the ride-hailing sector. Maxim has also highlighted its corporate social responsibility efforts, including partnerships for social security coverage and assistance programs for drivers, underscoring its commitment to driver welfare.

“

Restrictive market interventions risk disrupting that balance and could have broader implications for the industry’s sustainability.