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Perkeso approves 1,840 24-Hour Protection claims, disburses RM3.85 million in benefits
🇲🇾 Malaysia /Economy & Trade

Perkeso approves 1,840 24-Hour Protection claims, disburses RM3.85 million in benefits

From Utusan Malaysia · () Malay

Translated from Malay, summarized and contextualized by DistantNews.

At a glance

News Named sources New plan
  • Perkeso has disbursed over RM3.85 million in benefits through the 24-Hour Protection Scheme in its first two months, approving 1,840 claims.
  • The scheme received 2,130 applications from June 1 to July 26, covering treatment costs, implants, temporary disability benefits, funeral management benefits, dependent benefits, and medical expense reimbursements.
  • Perkeso is addressing concerns about claim delays, stating that incomplete documents or slow medical information from health facilities are the primary causes, not a complex process.

Malaysia's Social Security Organization (Perkeso) has successfully disbursed over RM3.85 million in benefits through its 24-Hour Protection Scheme within the first two months of its implementation. The scheme has approved 1,840 claims out of 2,130 applications received between June 1 and July 26.

The response received so far is very encouraging, with 92 percent of workers choosing to continue enjoying protection under the scheme.

— Edmund Cheong Peck HuangDeputy Chief Executive (Strategy and Corporate) of Perkeso, commenting on the scheme's reception.

These applications cover a range of benefits, including treatment costs, implants, temporary disability, funeral management, dependent support, and medical expense reimbursements. Perkeso's Deputy Chief Executive, Edmund Cheong Peck Huang, noted the encouraging response, with 92% of workers opting to continue their protection under the scheme. He also highlighted a significant increase in daily accident reports, rising from an average of 21.1 cases per day in June to 57.6 in July, indicating a growing awareness among workers about their social protection rights.

Cheong refuted negative perceptions on social media regarding complicated claim procedures. He explained that delays are typically due to incomplete supporting documents or slow medical information from healthcare providers. Applications with complete documentation can be processed in under 48 hours. To expedite assistance, Perkeso is deploying its "Skuad Perkeso Prihatin" (Caring Perkeso Squad) to directly assist contributors and beneficiaries facing hardship.

This increase in reports proves that workers' awareness of social protection rights and the benefits of the 24-Hour Protection Scheme is increasing over time.

— Edmund Cheong Peck HuangExplaining the rise in accident reports under the new scheme.

Perkeso also urged employers to actively maintain and update their employees' contribution records. Online registration and claim checking are now available on the official Perkeso portal for faster processing. The organization, in collaboration with the Ministry of Human Resources, will conduct a comprehensive review of the scheme by year-end to assess participation rates, claim trends, and financial sustainability, informing future policy improvements.

In fact, applications that meet the requirements and have complete documents can be resolved very quickly, in less than 48 hours.

— Edmund Cheong Peck HuangAddressing concerns about claim processing times.
DistantNews Editorial

Originally published by Utusan Malaysia in Malay. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

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