“I can’t get another job”: he uses a wheelchair and makes deliveries for Rappi 11 hours a day
Translated from Spanish, summarized and contextualized by DistantNews.
TLDR
- Federico Santillán, a 39-year-old man with a mobility disability, works 11 hours a day as a Rappi delivery person in Victoria, Argentina, to support himself and his mother.
- Despite his efforts and a year and a half of job searching for customer service roles, he has faced discrimination due to his wheelchair use, with employers dismissing him before interviews.
- Santillán's delivery work, facilitated by a handbike accessory, allows him to earn income but highlights the persistent challenges disabled individuals face in finding inclusive employment.
In Argentina, the story of Federico Santillán, who navigates the streets of Victoria on his handbike to make deliveries for Rappi, is a stark reminder of the daily struggles faced by people with disabilities. La Nación's reporting highlights not just Federico's resilience but also the systemic barriers he encounters in the job market. His situation, where he depends on his mother's income despite working long hours, is a reality for many who are marginalized by a society that often judges capability based on physical appearance rather than actual skills.
With my hands on the handlebars of the handbike, an accessory that motorizes my wheelchair, Federico moves through the streets of Victoria, in the district of San Fernando. He wears a cycling helmet and carries the delivery backpack on his back.
The narrative underscores a critical issue: the pervasive discrimination in hiring practices. Federico's experience of being dismissed before even starting an interview simply because he uses a wheelchair speaks volumes about the prejudices that persist. This is not just about finding a job; it's about dignity and the right to be evaluated on merit. His frustration is palpable when he states, "Before seeing what I can actually do and what I can't, they already have their opinion formed." This sentiment resonates deeply within a society striving for greater inclusivity.
Economically, I depend on my mom.
Federico's inspiration from his friend Leo Soria, whose story was also covered by La Nación and led to a handbike donation, shows the power of community and media in bringing attention to these issues. However, the core problem remains: the lack of accessible and equitable employment opportunities. While Federico's determination to achieve financial independence is commendable, the underlying message is a call for employers and society at large to dismantle these discriminatory attitudes and create a truly inclusive environment where everyone has the chance to contribute their skills and talents.
I've been looking for a job for four years, but so far without success. I offer myself, above all, for positions related to customer service, in reception. The interviews I've had haven't lasted more than 10 minutes. Before I even start, they've already discarded me.
Originally published by La Nación in Spanish. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.