Technical Glitch Disrupts Fuel Quotas for Malaysian Fleet Card Holders
Translated from Malay, summarized and contextualized by DistantNews.
TLDR
- Some holders of 'fleet card' systems for subsidized diesel and petrol in Malaysia are facing issues with their fuel quotas due to technical glitches.
- The problem stems from an integration issue between the MySikap and MySubsidi systems, affecting cardholders who renewed vehicle licenses or registered new vehicles between April 1st and 28th.
- The Ministry of Domestic Trade and Cost of Living (KPDN) is working to rectify the situation and expects quotas to be reinstated between May 9th and 11th.
Malaysian consumers and businesses relying on subsidized fuel are encountering frustrating delays and complications due to a technical issue affecting the 'fleet card' system. The Ministry of Domestic Trade and Cost of Living (KPDN) has acknowledged that a segment of users of the Sistem Kawalan Diesel Bersubsidi (SKDS) and Sistem Kawalan Petrol Bersubsidi (SKPS) have been unable to access their fuel quotas since May 1st. This disruption is a direct consequence of a technical glitch in the integration between the MySikap and MySubsidi systems, which are crucial for managing these subsidies. Specifically, cardholders who renewed their vehicle licenses or registered new vehicles within a critical window in April have found their fuel subsidies uncredited. KPDN is actively addressing the problem, working with relevant parties to correct data and regenerate the affected quotas. They have provided a specific online form for affected users to submit their details, aiming to expedite the resolution process. The ministry anticipates that the quotas will be restored between May 9th and 11th, demonstrating a commitment to resolving the issue swiftly and ensuring the smooth distribution of fuel subsidies to eligible recipients. This incident, while inconvenient, highlights the ongoing efforts to manage and deliver essential subsidies efficiently in Malaysia.
Originally published by Utusan Malaysia in Malay. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.